I want to share my disappointing experience with this company and their service.
Last year, when my product broke, I tried to get a replacement disc. I went through their system, but no one was able to help me. I ended up having to buy the entire package again, including the machine, just to get the disc I needed. Even then, every time the package arrived, it either came with the wrong disc or the disc didn’t work. The problem was never resolved, and they never provided me with a promised download as an alternative.
It became incredibly frustrating. All I ever got from this company were empty promises, and my issue remains unresolved. This experience has been nothing but disappointing.
Comments (70)
I want to share my disappointing experience with this company and their service.
Last year, when my product broke, I tried to get a replacement disc. I went through their system, but no one was able to help me. I ended up having to buy the entire package again, including the machine, just to get the disc I needed. Even then, every time the package arrived, it either came with the wrong disc or the disc didn’t work. The problem was never resolved, and they never provided me with a promised download as an alternative.
It became incredibly frustrating. All I ever got from this company were empty promises, and my issue remains unresolved. This experience has been nothing but disappointing.
Could you find a solution?
I have the similar problem since I moved my house.
Facebook comments